Assistance with your 'digital world'.
1800 472 632 (1800 GRANDAIDS)
Sydney | Northern Beaches | Newcastle
Grandaids knows now more than ever the importance of feeling connected, particularly those spending a lot of time at home.
As a result, our personalised, in-home services have returned.
We take the health and safety of our clients very seriously.
As we transition out of lockdown, Grandaids has implemented strong hygiene practices to accompany each and every session.
These procedures include social distancing, hand sanitisation and where required, the use of face masks and gloves.
If you are not able to have visitors, we are also available to assist you with remote phone or FaceTime sessions, to calmly talk you through your tech and "digital world" related questions.
We also offer custom video explainers texted or emailed to you.
Grandaids is registered as a COVID Safe business, with a COVID-19 Safety Plan. To view our detailed plan, please visit COVID Safe section of our website.
As always, we can help you with:
- Communicating with friends and loved ones digitally
- Accessing your favourite programs any time of the day via catch up TV
- Access to news and public information outlets online
- Online shopping
- Niggly mobile phone questions
- Ordering groceries online
- Games to assist with social interaction, entertainment and mental health
Feel free to call us today and we can book you in.
Are you in need of a helping hand when it comes to the world of technology?
Understanding and in-home assistance is just a phone call away.
Call us today on 1800 472 632 (1800 GRANDAIDS )
1) SOCIAL MEDIA
(e.g. Facebook, Instagram, Twitter – “How to”)
(e.g. Audio Books, Podcasts, Music, iTunes)
3) TV, STREAMING, CATCH UP TV
(e.g. Netflix, ABC iview, SBS on Demand)
4) CONVERSATION & CONNECTION
(e.g. Skype, Whatsapp, FaceTime)
(e.g. Print and organise your favourite
photos and videos)
6) NEW TECHNOLOGY
(e.g. Smartphone, tablet set up)
7) MEAL DELIVERY
(e.g. Hello Fresh, Tender Loving Cuisine, Meals on Wheels)
(e.g. Uber, AirBnb, Google Maps)
9) PRIVACY & SECURITY
(e.g. Identifying email spam, phishing and scams)
10) OPTIMISING YOUR BILLS
(e.g. Are you on the best package with Telstra, Foxtel etc?)
11) ONLINE SHOPPING
(e.g. Woolworths, Kmart etc)
12) ONLINE BOOKINGS
(e.g. Hotels, hire cars & flights etc)
(e.g. Learning a language online)
14) YOU ASK ME
(You name it )
Grandaids provides one-on-one assistance, helping you navigate your 'digital world'.
Grandaids knows you're never too old to learn. We are dedicated to help you with everything online.
For more information on the Grandaids packages, pricing and a step by step guide on how to get going, please visit
How We Work
“Grandaids has been a perfect solution to have a real person sit beside me, talk to me, tell me what to do step-by-step. They also give you a copy of our session notes so I can double check when I'm by myself. That is why I think this service is a godsend. Now I think “wow” I can just call. It’s hard to say how much difference it’s made.”
- Ann, Newcastle, NSW
WHAT PEOPLE SAY
Join the community
Grandaids is a Network Partner of the Australian Government’s Be Connected Network. Be Connected aims to empower everyone to use the internet and everyday technology to thrive in our digital world.