Screen Shot 2017-06-27 at 10.57.47 am.pn
Remote Assistance via TeamViewer

At Grandaids we know there may be times where it would be preferable to assist you remotely. 

 

Grandaids offers Remote Assistance thanks to TeamViewer, meaning we are able to access your device during our session without being in the room. Enabling us to simply and efficiently assist you.

Below are the two buttons Grandaids will guide you to during your Remote session that will allow us to access your device with your permission.

Screen Shot 2017-06-27 at 10.57.47 am.pn
Grandaids Sydney Clients
Sydney Clients: When prompted by your Mentor, please click TeamView icon below:
Screen Shot 2017-06-27 at 10.57.47 am.pn
Grandaids Newcastle Clients
Newcastle Clients: When prompted by your Mentor, please click TeamView icon below: